BetMGM Ontario Casino Welcome Details & Review

When you sign up for an online casino account at BetMGM in Ontario, you will have access to one of the top online casinos anywhere!

You can play slots and progressive jackpot titles, Slingo games, virtual sports, scratch-offs, blackjack, roulette, video poker and baccarat. BetMGM Casino stocks a variety of titles, including exclusive slots and table games. Plus an incredible collection of live dealer games.

Read on to find out how the BetMGM app stacks up against potential competitors in Ontario, plus more about promotions and the M life customer loyalty program, the casino games, banking options, customer service and more.

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Why Choose BetMGM Casino in Ontario?
  • Top-notch game collection
  • Wide variety of banking options
  • Casino app lets you play on the move
  • M Life Rewards program
BetMGM Online Casino Rating
  • Promotions:
  • Game Selection:
  • Payouts:
  • Overall:

BetMGM Casino Ontario highlights for new sign-ups 2022

You don’t need a BetMGM Casino code in Ontario when signing up. Simply visit the landing page to see what offers might be available for new players and to register for your account.

Online CasinoBetMGM Casino Ontario
BetMGM Ontario Code Click to play casino games
BetMGM No Deposit OfferCasino credits
BetMGM First Deposit OfferMatching credits, subject to wagering requirements
BetMGM Canada Minimum Deposit$10
BetMGM Ontario Deposit OptionsApple Pay, PayPal, Visa & MasterCard credit/debit cards, Interac
BetMGM Canada Top FeaturesQuality rewards club; Great customer support; Variety of banking options; Multiple progressive jackpot games
BetMGM Casino Ontario LaunchApril 4, 2022
Last UpdatedJuly 2022

Is BetMGM Casino legal in Ontario?

Ontario online casinos like BetMGM are now able to legally offer their services in the province if they receive approval from the Alcohol and Gaming Commission of Ontario. Players need to be at least 19 years old to gamble online in the province.

While you do not have to reside in the province to sign up for a BetMGM account, you must be located within Ontario to legally wager real money online. The BetMGM app will monitor your location while you’re logged into the site.

The day-to-day operations of online gambling in the province are regulated by iGaming Ontario, a new AGCO subsidiary. Contact iGaming Ontario by email at [email protected] or call 416-326-8700 for questions or complaints.

BetMGM online casino launched in Ontario on April 4, 2022.

How to open a BetMGM Casino account in Ontario

I had no problems opening a new BetMGM Ontario Casino account. Here are the basic steps:

  1. Head to the BetMGM site (click “Ontario” under “Where do you want to play?” if asked)
  2. The landing page will show you any new player offers available. You will automatically be eligible for these offers by completing the sign up process
  3. Click the gold ‘SIGN UP’ button
  4. Over the next few screens, you’ll be asked for your email address, to provide an account password, and then for some personal information, including address, phone number, name, date of birth, citizenship and occupation
  5. You’ll need to acknowledge the T&Cs of the site, and a couple other minor steps
  6. Click “Create My Account” to finish up.

In order to verify your account, MGM online casino will take a few moments to go over your details. While I’ve experienced issues on other sites when third-party databases didn’t recognize my current address, BetMGM was able to recognize my input right away.

If you have any issues during verification, you’ll need to answer three out of 10 personal questions correctly or upload a copy of your ID. Note that it can take up to 24 hours for BetMGM to manually verify your ID.

If you need help for any reason, you can click the black chat box in the lower right corner of the screen. When you are good to go, you’ll see the following message: “Congratulations! We were able to verify your account.”

Next you’ll go to the deposit screen. You don’t have to make a deposit right away. Just click the “X” in the black header at the top of the page to transfer to the game lobby.

You cannot play games in demo mode at BetMGM, and a pop-up message will invite you to install geolocation software as soon as you click on a game. Just tap the message that says “Install or open GeoGuard,” and follow the on-screen instructions. Once the software is ready, click where it says “GeoGuard is installed and running” to start playing games (after you make a deposit).

How to download the BetMGM Casino Ontario app

You’ll find a link to download the app for your specific device when you log into your account on a mobile browser. The download instructions below are specific to the Android app, but the process works much the same for Apple devices:

  1. Visit the BetMGM Casino site via mobile browser.
  2. Log in to your account and scroll to the bottom of the screen. Under “About Us,” click the “Download for Android” link.
  3. Alternatively, you can click the hamburger icon in the navigation menu and tap “Casino App: Download Now!
  4. After you arrive on the Google Play download page, click “Install.”
  5. When the process is complete, click “Open” and allow location access.
  6. Enter your username and password to log in, and you’re good to go.

On a web-based browser, the BetMGM site is flashy, graphics heavy and displays a lot of information on one screen. Unfortunately, the app uses much the same layout. I found the Android app to be too slow, and I went back to using the mobile browser. The iOS app may perform better.

Not all games are available on the app, but you’ll find a good selection of titles. One nice touch on the app is the little heart that you can click to add a game to your favourites list, accessible from the lower navigation bar. There’s also a “recently played” menu and a search field.

I don’t recommend sorting through BetMGM’s massive game collection on a smartphone. I found the website to be the best way to look over and try new games. Once you know what your favourites are, it’s easy enough to set up the app so you can go to them right away.

BetMGM Casino promotions in Ontario

BetMGM offers a variety of rotating promotions for established patrons. Click the account menu, then select “Promotions” to see what’s new. Alternatively, you can look over the promotional banners in the game lobby and click on one if you see something you like. Here are some examples of recent promotions:

  • BetMGM Sportsbook is integrated into the casino platform, so you’re likely to find a lot of cross promotions. One recent promotion offered bet credits to use on BetMGM Blackjack Pro or BetMGM Roulette Pro just for wagering on BetMGM Sportsbook every Thursday, Sunday and Monday once you opt-in.
  • On the flip side, BetMGM’s Moving the Chains promotion offered a bet voucher to use in the sportsbook for every set amount in wagers on casino games. This one also requires you to opt-in.
  • Other past promotions include daily spins on a prize wheel, cash back for betting a certain amount on select casino games and the chance to win entries into lottery-style cash giveaways.

You’ll automatically join BetMGM’s M life Rewards loyalty program once the online casino verifies your account. M life Rewards lets you earn iRewards points for your wagers that will help you climb the program’s five tiers and receive perks like real cash, bet credits, merchandise and comps at MGM International’s properties around the world.

BetMGM Casino Canada Screenshots

BetMGM Casino Ontario table games
BetMGM Canada slot game
BetMGM Ontario Casino Slingo games
BetMGM Ontario jackpot slots
BetMGM Casino Canada featured games

How does BetMGM compare to other casinos available in Ontario?

BetMGM Casino stacks up well against the competition. The  ongoing promotions and a quality loyalty program is appealing, and BetMGM’s game collection is another strength. DraftKings and FanDuel Casino are daunting competitors, but neither has a loyalty program or exclusive games.

Top features

Here were some of BetMGM Casino’s features that stood out during my review:

  • Game collection: BetMGM Casino offers everything from the latest releases to old favourites to exclusive titles. The same range applies to the casino’s collection of progressive and fixed jackpot games.
  • M life Rewards: Not every online casino offers a loyalty program, and M life Rewards is one of the best. Not only can you redeem points for real cash and credits, but you also can trade them in for comps at a wide network of world-class casino resorts.
  • Competitive edge: BetMGM has had a couple of years to demonstrate that it intends to compete with other top names such as FanDuel, DraftKings, Caesars and others by offering attractive perks, regular promotions and a great collection of games. This is not the case for brands such as Betway or Spin, which are available in 20-plus countries and don’t need to be the best in Ontario; they just need to maintain a modest profit.

Areas to improve

Here are the main areas where BetMGM online casino fell a bit short in our review:

  • Customer service: The BetMGM FAQ is excellent, but it can be difficult to find the live chat option. I’d like to see a live chat box available everywhere, or at least as a standard feature of the help centre. As it is, you have to go through a FAQ search before you receive an option to use the live chat.
  • Clarity of promotions: BetMGM has a prominent link for a promotion called the Lion’s Share, which displays a large number of progressive jackpot games when you click on the link. It looks interesting, but although the page states that specific terms and conditions apply, I was unable to find out anything on the promotions page or FAQ. It could be that the Lion’s Share is only for high rollers or specific patrons, but it could also be a glitch in the system.
  • Crowded site: BetMGM has a lot of games, but the site lists most of them in the game lobby, causing the app to move at the speed of molasses. I felt as if I was in a land-based casino looking for the exit, which isn’t as effective of a strategy on a casino app. In contrast, the US-based Barstool Casino shows two graphics for each type of game, then gives you the option to “See More” if you’d like to look over the rest of the titles in that category.

Slot games at BetMGM Casino

BetMGM Ontario shines when it comes to its game collection. The lobby displays hundreds of featured games, hot titles, old favourites, new releases and a big library of exclusive titles. You can sort all of these into more manageable categories via the navigation bar.

On top of games from developers like NetEnt, IGT, High 5 Gaming, Big Time Gaming, Barcrest, Lightning Box Games and Scientific Games, you’ll find 50-plus exclusive titles from Party Gaming and Win Studios.

Variety games include various Slingo options, keno, The Voice and scratch-off titles like Medusa and Merlin’s Millions.

You’ll also find 25-plus progressive jackpot slots that regularly pay out in six figures, like Cleopatra, Ocean Belles, Siberian Storm and Golden Goddess. Exclusive progressive jackpot games include Melon Madness, MGM Grand Millions, Oracle and Bison Fury.

The BetMGM Casino exclusive jackpot slot Loot’enkhamun featured a large, while IGT’s Wheel of Fortune on Air was slightly lower, Wicked Dragon Wilds from Red7 Games was a little less, and the exclusive title Sweet Hawaii was smaller still.

I was excited to see the new title Sugar Slot from Incredible Technologies. Released in September 2021 and developed with mobile devices in mind, Sugar Slot features over 25,000 ways to win, more features than you can keep track of and four progressive jackpots. The peppermint candy and psychedelic taffy symbols reveal scatters that can potentially expand the reels and trigger the mystery slide for a chance at one of the jackpots.

The game features a lot of fast action. At first, I tried to figure out what was going on and why, but I finally just let it go, laid back and watched the pretty colours. I kept winning little bits here and there, which I thought was great until I triggered the bonus feature.

The bonus feature gives you up to 20 free spins that feature the sugar fairy. She’ll float by, sometimes upside down, and drop a ton of peppermint candy and multi-coloured taffy scatters that can expand the reels from 3×5 up to 7×5. The peppermint candy can really rack up the prizes, and the taffy scatters reveal oranges that add to the Mystery Slide scatter counter.

The Mystery Slide feature triggered during my free spin round, causing the reels to expand all the way. The whole bonus round took about 20 minutes to play and was a blast.

After all that, it was relaxing to revisit Hoot Loot, an old favourite from High 5 Games. I used to play Hoot Loot in restaurants when I lived in Oregon about 10 years ago, and the game hasn’t changed a bit.

Hoot Loot has a lot of features, including 40 paylines, wilds, multipliers, the Hoot Line and the Hoot Safe bonus game, but I have to admit it seemed a little dull after Sugar Slot. Even so, I still get a kick out of the goofy sound effects and animated animals. After about 15 minutes of play, my wallet was a little lighter, but I enjoyed myself, so I’ll consider that a win in and of itself.

Other real money slot games you might enjoy include the following:

  • Slingo X-Scream
  • Invaders Megaways
  • Virtual Marble Racing
  • Legacy of Oz
  • Raging Rhino Ultra MegaDrop
  • Phoenix Coins
  • Piggy Riches
  • Epic Ape
  • Hearts & Horns
  • Hotline 2
  • Cyberslot Megaclusters

Other casino games

MGM online casino also offers a solid selection of table games in various categories:

  • Online blackjack include the classic IGT and NetEnt varieties and exclusives such as BetMGM Blackjack Xchange, BetMGM Platinum Blackjack Pro and BetMGM Blackjack Millionaire Pro. You’ll also find one version of baccarat.
  • Video poker titles include several nine-game collections from IGT, including Game King, Ultimate X Poker and several multi-hand Draw Poker games. Ultimate X Poker is similar to IGT’s other video poker collections, with the difference being the Ultimate X bonus. For double the standard wager, if you’re playing in Ultimate X mode and a hand wins, that hand will have a multiplier on any winnings from the following deal. The bonus feature is active by default. You can save yourself the double wager if you turn it off on your next-to-last hand.
  • Among others, table poker titles include Casino War, Casino Hold’em, Let It Ride and Texas Hold’em Plus.
  • Roulette games include Win Studios exclusives BetMGM Roulette Pro, Luck o’ the Roulette, American Roulette and European Roulette Classic. Other roulette options are European Roulette Pro and Black & Yellow Roulette.
  • Live dealer blackjack is also available through Evolution Studios.

How to deposit and withdraw money at BetMGM Ontario Casino

BetMGM Casino has a long list of banking options for making safe and secure deposits and withdrawals. The minimum amount you can add to your wallet is $10, while the maximum deposit and withdrawal amount usually depend on the individual player.

I was able to make a Visa deposit quickly, it took just a few minutes from start to finish.

Here is the full list of deposit methods at the BetMGM Casino app for Ontario:

  • Visa, Mastercard
  • PayPal
  • Interac
  • Apple Pay

Withdrawals tend to go much more smoothly when you use a banking method you’ve already set up for a deposit. I like to use a couple of different deposit methods to keep my withdrawal options open. Some third-party banks process withdrawals faster than others, often for no apparent reason, and there’s really no way to accurately gauge the difference until you give each one a try.

To withdraw money from your BetMGM wallet, click “My Account” and “Cashier,” then “Withdraw.” Next, select the option you want to use, and the amount.

BetMGM Casino can take up to two business days to complete an internal withdrawal review. After that, most banks will process your transaction within two to five business days.

Customer support at BetMGM online casino in Ontario

BetMGM has a large FAQ section that delves into just about every topic imaginable. You can either look through the sections yourself or use the search tool to pull up relevant entries instantly.

Click “My Account,” then choose “Support” and enter your topic into the search field. Once the relevant topic appears, BetMGM will ask, “Do you need more help?” If you haven’t found the answer that you’re looking for yet, click the “Yes” button to pull up a 24/7 live chat window.

I had a problem with the geolocation plugin for my web browser and opened a chat window to ask a few questions. A support tech joined me almost as soon as I opened the chat and pulled up my account. Although the tech had to contact a supervisor to fully answer my question, the whole process took less than 15 minutes. Alternatively, you can email or call customer service directly between the hours of noon and 8 p.m.

The only complaint I have about the player support system is that the chat window is not always easy to find. The live chat option appears when you’re registering for a new account or making a deposit, but otherwise, you have to look for it.

BetMGM Casino Ontario FAQ

You don’t need a code at BetMGM in Ontario. Simply sign up with BetMGM Casino and any new player offers will be added to your account.

No. The province’s gambling overseer, the Alcohol and Gaming Commission of Ontario, and its new online regulatory agency, iGaming Ontario, introduced rules that ban the use of auto-play for online casino games. Slots also must have a minimum spin speed of 2.5 seconds under the new regulations.

MGM Resorts International and global betting giant GVC Holdings (now Entain) partnered in 2018 to launch Roar Digital, which currently operates BetMGM sites in nearly a dozen legal markets in the US and Canada.

BetMGM accepts a range of banking options, including Visa/Mastercard credit and debit cards, PayPal, Interac and Apple Pay. As long as you have an account, or open one, with any of these options, most deposits take just a few minutes to process.

Your options include Visa/Mastercard credit and debit cards, PayPal, Interac and Apple Pay. After BetMGM’s internal review, which typically takes less than two days, any banking option that you’ve already used to make a deposit will be equally easy to use for withdrawals.