AGCO Releases Internet Gaming Go-Live Compliance Guide

Written By Jose Colorado on December 10, 2021 - Last Updated on December 20, 2021
Triptech: 1: white and black bingo balls @: Red and white dice on a dark green felt 3: Red and white dice and stacks of colourful casino chips on a laptop keyboard

Ontario’s highly-anticipated regulated iGaming market continues to take shape.

The latest action comes in the Alcohol and Gaming Commission of Ontario’s (AGCO) Internet Gaming Go-Live Compliance Guide.

Prospective online gambling operators and gaming-related suppliers (GRSs) must meet requirements to participate in Ontario’s open market.

Forecasters expect that it should launch in early 2022. But preparations for that goldmine have been in place for months now.

Earlier this month, the AGCO released their Notification Matrix. The nine-page document helped operators and GRSs identify scenarios when the AGCO requires notification.

Go-Live Compliance Guide divided into bite-sized bits

The AGCO’s latest guide covers various topics, from technical requirements to player protection measures. Though, much of the material won’t be of much interest to the everyday gambler.

Certification and compliance requirements are given a greater focus in many sections.

For instance, Section 4 summarizes requirements for Independent Testing Lab (ITL) certifications. But other parts – most notably Section 1 – may perk up a few more ears.

That opening is devoted to learning how internet gaming compliance fits AGCO’s regulatory framework. Themes and policies such as responsible gaming, game design and integrity and suspicious or criminal activities are all covered.

Caveats include the prohibition of operators’ games featuring disguising losses as wins.

Go-Live follows Notification Matrix release

One encouraging sign of the Go-Live guide is not the document itself. Instead, what it entails in the grand scheme of things may be of considerable interest.

Earlier in the month, the AGCO released the Notification Matrix.

That was a guideline centred around information and scenarios for when operators must notify the AGCO. The document, covering incident notifications and regulatory submissions, helps clarify issues for potential operators.

Despite the Ontario market scheduled to launch in the coming months, few technical specifics are available thus far.

Now with the Go-Live following the Notification Matrix, interested parties could, in theory, have an even better idea of where they fit in. 

Additional steps required beyond Go-Live requirements to operate in Ontario

While necessary, completing the Go-Live requirements does not guarantee operators can open up shop in Ontario.

Instead, that decision rests with iGaming Ontario (iGO) – a subsidiary of the AGCO in charge of Ontario’s open competitive market.

Additional requirements may arise as the iGO helps establish operating agreements with AGCO-registered operators.

The Gaming Control Act (1992) and the Registrar’s Standards for Internet Gaming are two other critical pieces of legislation that operators must respect.

The Go-Live guide will share future updates as needed.

The five official sections of the Internet Go-Live Compliance Guide include:

  •  1: AGCO Compliance Approach
  •  2: Technology Compliance Confirmation
  •  3: Control Activity Matrix (“CAM”) Requirements
  •  4: Requirements for Certification of Technology by a Registered ITL
  •  5: Notification Requirements and AGCO Secure Data Exchange
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Jose Colorado

Jose Colorado is a British Columbia-based writer. He lives in Burnaby and loves sports, anime, writing, business, and the occasional walk on the beach.

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