AGCO Releases Notification Matrix For Operators, Suppliers

Written By Jose Colorado on November 10, 2021 - Last Updated on November 9, 2021

The Alcohol and Gaming Commission of Ontario (AGCO) has entered the matrix – the Notification Matrix, that is.

On Nov.1, AGCO released the nine-page document to Ontario operators and gaming-related suppliers (GRSs). The matrix offers guidelines around information and scenarios when operators must notify the AGCO.

The document will take effect when Ontario’s highly-anticipated open, regulated iGaming market launches.

Per the Registrar’s Standards for Internet Gaming, these steps are required for operators and suppliers taking part.

Information contained within the Notification Matrix

The Notification Matrix splits into two categories – incident notifications and regulatory submissions.

The matrix defines incidents as one-off events or situations. Meanwhile, regulatory submissions are “periodic data submissions or reports.” 

In each, the document spells out the frequency, timeframe, mode of contact and type of information required when filing a report.

Depending on the scenario, these could vary. For instance, ‘cheating at play’ requires immediate notification. But money laundering – if performed in a specific manner – could be filed monthly to the AGCO.

In total, there are nine incident categories and eight regulatory submissions. Some of the juiciest incident categories include suspicious behaviour, non-compliant bet offering and money laundering.

Meanwhile, regulatory submissions are a bit less sexy.

Items such as reports and meeting minutes, and certification updates are on the list.

Matrix offers clearer picture

The Notification Matrix comes at a critical juncture for the Ontario gaming market.

Domestic and international operators continue to ponder what exactly Ontario’s open, regulated competitive gaming market will look like.

Alongside the document, the Gaming Control Act (1992), Registrar’s Standards for Internet Gaming and more are already in place.

But the latest document gives a clearer picture of what operators can expect.

To enter Ontario’s market, companies must first receive a license with the AGCO. Afterwards, they enter into a commercial agreement with iGaming Ontario – a subsidiary of the AGCO.

iGaming Ontario is a separate entity in charge of Ontario’s open competitive internet market.

Photo by Shutterstock/graphicINmotion
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Jose Colorado

Jose Colorado is a British Columbia-based writer. He lives in Burnaby and loves sports, anime, writing, business, and the occasional walk on the beach.

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